Our Services
At CareLink Services & Billing Solutions, LLC, we specialize in building the infrastructure that community-based programs need to thrive. We help organizations simplify complex healthcare systems and provide the necessary tools so they can focus on what matters most—delivering high-quality, community-centered care. From credentialing and program design to billing and compliance, our services are designed to strengthen operations, improve sustainability, and advance health equity.
Credentialing & Enrollment Services
We support Medicaid and payer enrollment to ensure Community Health Workers (CHWs), doulas, and community-based programs are properly credentialed and enrolled. Our process reduces administrative barriers and ensures programs are positioned for reimbursement and operational readiness from the start.
Billing & Revenue Cycle Management
Our billing and revenue cycle management services are designed to improve financial performance and reduce administrative burden. We manage claims submission, payment tracking, denial resolution, and ongoing revenue optimization to maximize reimbursement and support long-term program sustainability.
SDOH Infrastructure & Strategy Consulting
We help organizations design and strengthen Social Determinants/Drivers of Health (SDOH) initiatives through strategic planning and operational support. Our consulting services align community-based programs with healthcare systems, payer requirements, and data reporting standards to improve impact and scalability.
CHW Billing Setup & Program Infrastructure
We build sustainable Medicaid-aligned billing systems for Community Health Worker programs by serving as the billing provider and operational backbone. This includes workflow development, documentation systems, and reimbursement structures that support long-term program success.
Training, Technical Assistance & Workflow Design
We provide hands-on training and technical assistance to strengthen CHW programs and community organizations. Our focus includes Medicaid compliance, documentation standards, and workflow optimization to improve efficiency and service delivery.
Marketplace Enrollment & Benefits Navigation Services
We integrate ACA Marketplace enrollment processes into care coordination workflows to help individuals access health coverage and benefits. This service strengthens patient navigation and reduces gaps in insurance coverage and access to care.
CHW Program, Policy & Workforce Development
We support the design, implementation, and scaling of CHW programs through workforce development, policy guidance, and operational planning. Our goal is to create sustainable, Medicaid-aligned programs that strengthen community health systems.
Compliance & Documentation Audits
We conduct comprehensive audits of CHW documentation and program workflows to ensure alignment with Medicaid and payer requirements. Our services identify gaps, improve accuracy, and strengthen compliance and audit readiness.
Research Formatting & Publication Support
We provide professional formatting, editing, and submission support for research manuscripts and publications. Our services help ensure clarity, compliance with journal requirements, and readiness for academic or professional publication.
Building Stronger Systems for Community Health
CareLink exists to strengthen the systems behind community-based care. By integrating billing, infrastructure, compliance, and strategy, we help organizations build sustainable programs that expand access, improve outcomes, and advance health equity.